Introducing Task Mining
If you think about it, every business process is really made up of two things: all the actions taken by the people involved, and all of the data moving through the systems involved. Up until now, Process Mining technology has worked with business data. Now, Celonis is opening the door to a whole new category of data and a whole new level of process excellence, by connecting to desktop data with Task Mining.
Task Mining is the technology that combines business data with desktop data for an end-to-end process insight and enables unprecedented levels of automation and productivity by leveraging the entire Celonis platform.
By adding Task Mining to our existing robust Process Mining capability in the Celonis Intelligent Business Cloud, we’re empowering companies gain a fuller picture of how their business truly works — not just process-wise, but people-wise, too.
In this Data Sheet you’ll see:
- How Task Mining helps you uncover inefficiencies in manual work patterns outside your transactional systems
- How Task Mining can help you measure and optimize your workforce productivity
- How Task Mining technology works to link manual processes with your enterprise business processes and drive next-best-action across your teams’ desktops
